Help with Bookings

Our new booking platform looks to provide you with the best deals for UK airport bus transfers. Airport Bus Express has changed the way we sell tickets, we do not operate the services, however we now partner with the best bus operators in business.

Your ticket will provide details on how to contact the bus operator providing your airport transfer, should you need any support with ticket modifications or cancellations. You will also receive email communications from our operators in the event of any service disruptions.

Please check the ticket that has been emailed to you, as this provides:

  • Emergency information and contact details if your coach has not arrived within 30 minutes of your departure time.
  • Coach information on the type of vehicle being used.
  • Open Return Tickets booking information to book your return journey prior to travel.
  • Luggage allowance for per person free of charge.
  • Coach tracker bar code to assist you in tracking the location of your coach.

If have any queries regarding your payments or questions regarding the issue of your ticket, please contact us at info@airportbusexpress.co.uk

To see our full terms and conditions please visit airportbusexpress.co.uk/terms-conditions.

Plane at Stansted Airport